There is always a 365-day return policy for products purchased at desenio.co.uk. This means that you have the right to revoke your purchase by emailing Desenio within 365 days of the date you took receipt of the ordered product or the order reached the collection point (cooling-off period). Effects of cancellation If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement without undue delay, and not later than – (a) 14 days after the day we receive back from you any goods supplied, or (b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or (c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.
How do I make a return?
Register your return via the link below. After registration you will receive an email containing instructions and address details. You are responsible for postage and shipping costs. Your return package must be well-protected.Create a return
Is there a fee for returns?
Yes, the customer pays for the return.
Recently viewed items
Matte premium paper & quality printing
Sign up for our newsletter to receive unique discounts and deals
Close and accept
More about cookies and privacy
IMPROVED EXPERIENCE AND SERVICE MAIL
We have cookies that store information on the products you have viewed and added to your shopping cart. These can then be used to personalise ads on other websites or for sending service emails to you when, for example, you leave the site with items still in your shopping cart. You can unsubscribe from emails at any time via the link at the end of the email or at the bottom of this page.