Delivery 3-7 working days
Free shipping over 29
Posters
New Arrivals
Inspiration
Total
Left for free postage
Total
Left for free postage
Checkout
0 Products
Continue shopping
Checkout

Customer Service

Return policy

Do I have a cooling off period?
"There is always a 90-day return policy for products purchased at desenio.co.uk. This means that you have the right to revoke your purchase by emailing Desenio within 90 days of the date you took receipt of the ordered product or the order reached the collection point (cooling-off period).
Effects of cancellation If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than –
(a) 14 days after the day we receive back from you any goods supplied, or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.
How do I make a return?
If you wish to return products, please note:
-You will be responsible for the cost of postage
-Important that the frames are not opened
-Make sure your returns are securely packaged so they don’t get damaged in transit. They’ve got a lot of travelling to do
-Please remember to get a proof of postage receipt and don’t lose the tracking number of your return, in case we need to track it

Follow the process below for returning your parcel to us.

Contact info@desenio.co.uk and send following information:
- Order number
- Customer name
- E-mail address registered on the purchase
- Article number for the items you want to return

Send returns to:
Desenio AB c/o Bonver Logistics AB
Tallbacksgatan 14B
19572 Rosersberg
Sweden
Is there a fee for returns?
Yes, the customer pays for the return.

Fast
deliveries

Matte premium paper
& quality printing

Secure
payments

Trustpilot
reviews

Continue shopping
Checkout
Continue shopping
Checkout

Complete your picture wall

CHOOSE YOUR COUNTRY

Choose language

France
Netherlands
Germany

Contact

The file must be less than 5 MB.
Permitted file types: gif jpg png

The file must be less than 5 MB.
Permitted file types: gif jpg png


ItemWatch on

Continue shopping

Track

One or more of your selected products are temporarily out of stock and could not be added to your shopping cart. The following products are out of stock.

Enter your email address and select the products you wish to track

Track all
Continue shopping
Checkout